If your screen is black with some kind of cryptic message on it like "boot disk failure" or "NTLDR not found", always check the most common cause of this error first:
IS THERE A FLOPPY DISK IN YOUR FLOPPY DRIVE?

It's easy to overlook (we all do it sometimes). Just eject the floppy and reboot.

If this doesn't take care of the problem, then call for help, it may be a simple problem fixed over the phone, and care needs to be taken to avoid losing your files

Return to the Service Desk